Payment Guidelines

For secure reason, we suggest using the third party for payment:

Option 1 - Pay through www.PayPal.com using your credit card.

Please click on the PayPal link at the last step of application or email to proceed directly to payment or make payment at a later date by using the following information: Our Paypal Address: support@vietnamevisa.org

"The www.paypal.com is one among the most reliable International Money-Transfer Networks. It is used to send and receive money by customers worldwide. “Safer, Easier, Quicker, and no refunded” online money sending is what customers find at PayPal."

Option 2: Pay through www.pay.vtc.vn using your credit card.

Please click on the VTCPay link at the last step of application or email to proceed directly to payment.

VTCPay: Safer, Easier, Quicker

"All popular international cards such as VISA, MasterCard, American Express, JCB, Diners Club... are easily paid in VTCPay - an official online payment provider in Vietnam by Mastercard International Organization. One Pay Company successfully combined with Vietnam Commercial Bank (Vietcombank), and International Mastercard Organization to implement VTCPay - online payment solution. It is used to send and receive money by customers worldwide. After submitting your payment, customers will be received the transaction’s result after only 2 to 5 seconds."

Option 3: Pay in cash at our office:

- Head Office:  210, DV 8, Xa La Urban Area, Phuc La Ward, Ha Dong District, Hanoi

- Representative Office:   210, DV 8, Xa La Urban Area, Phuc La Ward, Ha Dong District, Hanoi         

Need help?

At phone number: Hotline: (+84)969 545 097
Email address: support@vietnamevisa.org
Our Client Support will response you within 2 hours during business hours and within 24 hours out of office hours.

Notes:

– Once your payment is successfully received, we will process your visa application within 2 working days (normal service) or within 1 business day (urgent service). The visa result will be sent to your email or you can download when log in your account on our website.

– The fee you pay us is the service fee used to process your visa application ONLY. When getting the visa stamp at the arrival airport, you are required to pay for stamping fee. See Vietnam visa fees for further details.

PAYMENT ISSUES

– If you make payment is failed, some below situations which could have possibly caused the decline. Please double check carefully before making payment again:

+ Your credit card does not have online payment function.

+ Your credit is expired.

+ Mistyped the Card Security Code (CSC).

+ Reached daily spending limit.

PAYMENT SECURITY

vietnamevisa.org ensures that every transaction you conduct online is in a safe and secure environment. To achieve this, vietnamevisa.org is protected by Secured Socket Layer (SSL) technology by VeriSign, the leaders in encryption technology. The process of encryption takes your credit card information and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Your credit card details may be shared with our service providers or vendors to the extent deemed to be necessary.

If you have any additional queries or concerns please email us support@vietnamevisa.org and we will reply within 2 hours.